Jobs at BelEve Uk
Position
Hours
Contract
Location
Salary
Closing Date
Job Description
As Mentor Programme Coordinator, you’ll build and run the coordination, data and admin backbone that our mentoring programme and corporate partnerships depend on: scheduling, mentor communications, session and attendance tracking, CRM data, DBS compliance tracking and Teams Planner discipline.
You’ll work hand in hand with the Mentor Programme Manager. You’ll be first to spot a lapsing mentor, a young woman starting to disengage or a DBS renewal coming due, and you’ll raise it quickly and clearly.
Role & Responsibilities
Your responsibilities fall into five areas:
Mentoring Delivery Support
Log every mentoring session within 48 hours and track attendance across all active cohorts
Complete mentor onboarding admin within agreed timescales, and log mentor activity
Flag engagement concerns and disengagement signals to the Manager within 48 hours
Coordinate and help deliver mentor mixers and events
Keep participant progression records up to date within 5 working days of any milestone
Corporate Partnerships Support
Support partnership delivery: meeting logistics, insight-day coordination and follow-ups
Help deliver insight days and workplace visits with our corporate partners
Compile data for partner reports at least 3 working days before they’re due
Log every employer opportunity within 5 working days and own the opportunity tracker
Data, Systems & Reporting
Run Mentorloop day to day and keep Upshot/CRM records complete within 48 hours
Own day-to-day data accuracy across our mentoring and CRM systems
Flag dropout-risk indicators early, and keep every action logged, owned and dated in Teams Planner
Compile and quality-check the data behind our monthly reporting
Safeguarding & Compliance
Track DBS compliance for every mentor and flag any lapse immediately
Log and maintain all mentor compliance documentation
Escalate any safeguarding concern straight away, every time
Team & Operational Rhythm
Keep to our weekly rhythm with the Manager
Lead data preparation for the weekly systems & Performance Review and attend the weekly Ops Review
Follow agreed processes consistently, with no unapproved shortcuts.
Candidate Requirements
Essential
Experience in an administrative, coordination or data-management role
Confident keeping accurate records in a CRM or case-management system (e.g. Huspot, Upshot or similar)
Strong organisational skills, able to manage multiple schedules, deadlines and trackers at once
Clear, professional written communication for mentor- and partner-facing correspondence
Understanding of safeguarding principles and a commitment to escalate without exception
Comfortable working to a structured weekly accountability rhythm
Able to attend our South East London office a minimum of 3 days per week
A deep commitment to BelEve’s mission and our Readiness model
Desirable
Experience in the charity, youth or social impact sector
Familiarity with mentoring or youth programme delivery
Experience supporting corporate or funder-facing relationships
Additional Information
This role is subject to an Enhanced DBS check. All applicants must have the right to work in the UK.
The successful candidate must be able to attend our South East London office a minimum of 4 days per week and be willing to travel across London to our Corporate partners offices.
How to Apply
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